01.0 Who we are

REGO Creative ("we", "us") is a creative agency based in London, England. We are the controller of the personal information collected through this website. You can reach us at contact@emmarego.com.

02.0 What we collect

When you send us an enquiry through the contact form we collect your name, email address, and, if you choose to give them, your phone number, company, job title, the type of work you are interested in, when you would like to start and the message you write.

If you email us directly we keep that correspondence. We also collect basic technical information needed to run the site securely, such as your browser type and the pages requested.

03.0 How we use it

We use your details to reply to your enquiry, to prepare proposals and to run our business. We do not sell your personal information and we do not use it to make automated decisions about you.

Where you ask us to keep in touch, we may send you news and updates about our work. You can opt out at any time.

04.0 Our legal basis

We process enquiry details because it is necessary to respond to you and take steps before entering into a contract, and because we have a legitimate interest in running and promoting our agency. Where we rely on consent, you can withdraw it at any time.

05.0 Who we share it with

We share information only with trusted providers who help us run the website, host data and send email, and only as far as needed for them to do so. We may also share information where the law requires it.

Some providers may process information outside the UK. Where they do, we make sure appropriate safeguards are in place.

06.0 How long we keep it

We keep enquiry details for as long as needed to deal with your request and for a reasonable period afterwards, generally no longer than three years from our last contact, unless we are required by law to keep it for longer.

07.0 Your rights

You have the right to ask for access to your personal information, to have it corrected or deleted, to restrict or object to how we use it, and to receive a copy of it. To use any of these rights, email contact@emmarego.com.

If you are unhappy with how we handle your information you can complain to the Information Commissioner’s Office at ico.org.uk.

08.0 Cookies

Our use of cookies and similar technologies is explained in our Cookie policy.

09.0 Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last changed shown above.

Questions? Email contact@emmarego.com or visit our contact page.